Contact Center Industry or Shared Services Research Sources

Global Direct Investment Solutions

Google Custom Search

Home Up About Us Add News Advertise Market Reach Links Search Contact Us

Search: Americas
Search Global CRE
Executive Summary
Search Cityscape
PR: Highlights
PR: Americas
Search: Europe
Search: Asia

This selective directory lists research sources for customer contact center industry websites, including both in-house and outsourced back office, shared services (financial services or administrative centers), or call center operations such as for customer relationship management, telemarketing, direct marketing, telesales, order fulfillment operations and related online services for sales and customer service.
We offer independent professional referrals and research support as executives plan capital investment projects in new business locations. This includes the global business location strategy and site selection process for new facilities such as offices, industrial buildings, distribution centers, etc. for assistance.

Contact Center Industry (call centers, shared services, customer relationship management)

Direct Marketing Association - US and UK websites; direct and interactive marketing

ATA - American Teleservices Association
Contact Professional magazine
Call Center magazine
CCNG - Call Center Network Group - industry networking
Summit Circuit - contact center summit events, e-Summit International online
CommWeb - telecom, datacom, and Internet publication of United Business Media
CRM Marketplace
CRMXchange - Formerly TeleMarket
CRM - Customer Relationship Management magazine -
CRM Advocate - formerly known as - news about CRM
ELSNET directory of call and contact centers - language and speech technologies
CCSF - Customer Contact Strategy Forum
ICMI - Incoming Calls Management Institute
SWPP - Society of Workforce Planning Professionals
We welcome sources or corrections

Try our Search: Americas feature - for the USA, Canada, and Mexico. The state search tools make it easy to find content on over 2000 local economic development and chamber of commerce websites.

A similar Search: Europe feature covers 40 countries.

Our global commercial real estate search tool makes it easy to find local contacts, CRE market reports, and other information worldwide.

We provide independent professional referrals for capital investment project planning.

Featured Links

Media Search Tool for multiple economic development magazines

Easily compare content on industry sector topics and locations of interest

Global tax search

Global Law Search

Retained Executive Search

Contact us to through this professional referral service..

Background and ad costs.

Please inform us if any are obsolete, since organizations in this market often change their domains without notice.

Send mail to with questions or comments about this web site.
Copyright 2007, 2008, 2009, 2010, 2011 Global Direct Investment Solutions, Inc.
P.O. Box 439, Fox River Grove, IL 60021 TEL 847-304-4655
Last modified: 12/20/10